What we collect when you visit spadivinejm.com or book with us, how we use it, and the choices you have.
Last updated July 11, 2026
When you book an appointment or contact us, we collect the details you provide directly: your name, phone number, email address, and the services, dates, and preferences attached to your booking. If you choose to share it, we may also record a birthday or notes that help us prepare for your visit. Like most websites, we also collect basic usage data such as pages visited and general device information.
We use your information to manage bookings, send appointment confirmations and reminders, respond to questions, process payments and deposits, and improve our services. We contact you about your appointment by the channels you provide, such as email or phone.
If you opt in, we may send occasional offers or updates. You can opt out at any time by using the unsubscribe option in a message or by contacting us directly. Opting out never affects your bookings.
Card payments and booking deposits are handled by secure third-party payment processors. We do not store your full card number on our systems. The processor’s own privacy terms apply to the payment itself.
We do not sell your personal information. We share data only with trusted service providers that help us operate bookings, payments, communications, and website hosting, and only as needed for them to do that work. We may also disclose information where the law requires it.
Our website uses cookies and privacy-conscious analytics to understand traffic and keep the site working well. You can control cookies through your browser settings.
We keep personal information only as long as it is needed for running the spa, meeting legal and accounting obligations, and maintaining accurate booking records.
We use administrative and technical safeguards to protect personal information. No online system is entirely risk-free, but we take reasonable steps to prevent unauthorized access to your data.
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and operational requirements, including your rights under the Data Protection Act of Jamaica. To make a request, contact us using the details below.
We may revise this Privacy Policy from time to time. Updated versions are posted on this page with a revised date.
For privacy questions or requests, email thespadivine@gmail.com or call (876) 285-7900. You can also visit us at Shop #41, Twin Gates Plaza, 25 Constant Spring Rd, Kingston.
