Everything You Need to Know

The fastest way is online: tap the Book Now button anywhere on this site, choose your treatment, therapist, and time, and confirm in a couple of minutes. You can also call us at (876) 285-7900 or email thespadivine@gmail.com and we will book it for you.

Online bookings are secured with a 25% deposit, which goes toward the cost of your treatment. The remaining balance is settled at the spa on the day of your visit.

A few days ahead is usually enough for weekday appointments. Weekends, couples sessions, and packages fill fastest, so book those one to two weeks ahead when you can.

Yes. The online booking flow lets you choose a specific team member or select Any Available if you just want the earliest slot. You can meet the team on our Team page.

Call or email us as early as possible and we will move or cancel your booking. Please give at least 24 hours notice for cancellations so we can offer your time to another guest.

Shop #41, Twin Gates Plaza, 25 Constant Spring Road, Kingston. Directions are on our Contact page.

Monday to Friday from 9:00 am to 8:00 pm, and Saturday to Sunday from 10:00 am to 6:00 pm.

Please arrive 10 to 15 minutes before your appointment so you have time to settle in, tell us about any injuries or preferences, and start your visit unhurried.

Whatever is comfortable. For massages and body treatments you undress to your own comfort level and are draped with a sheet or towel at all times, with only the area being worked on uncovered.

Call us and we will do our best to accommodate you. Depending on the schedule, a late arrival may mean a shortened treatment so the next guest starts on time.

Massages (Swedish, deep tissue, sports, aroma, hot stone, and foot), facials, nail care from classic manicures and pedicures to gel polish and spa pedicures, body treatments like scrubs, wraps, and steam, and bundled packages including couples experiences. The full menu is on our Services page.

Tell us your goal when booking, whether that is relaxation, muscle relief, glowing skin, or a special occasion, and we will point you to the right option. Our blog also has plain-language guides comparing popular treatments.

Yes. We offer couples massages and packages built around them, such as bundles that pair a couples massage with a pedicure or a scalp or foot massage. See the Bundles section of our Services page.

Of course. All of our services welcome everyone, and some are designed with men in mind, like the Gentleman’s facial. Massage, nail care, and body treatments are popular with our male clients.

Yes. Pressure, focus areas, and products can all be adjusted. Mention allergies, sensitivities, injuries, or preferences when you book or at the start of your session and your therapist will tailor the treatment.

Online bookings are secured with a card deposit. The balance can be settled at the spa; contact us if you have a question about a specific payment method.

Please give us at least 24 hours notice to cancel so we can release your slot to another guest. Full details are on our Cancellation Policy page, and you can always call us to discuss a specific situation.

Deposits on bookings cancelled with proper notice are handled as described in our Cancellation Policy. If something unexpected comes up, contact us as early as you can; we would much rather reschedule you than have you lose your visit.

Tips are never required, but if you loved your treatment your therapist will certainly appreciate one. If you are unsure, just ask at the front desk.

Yes. Our bundles combine treatments, like massage plus pedicure or couples experiences, into a single booking. Browse them in the Bundles section of the Services page.